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Welcome to Plain Midis Store. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and making a purchase, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

At Plain Midis Store, we combine timeless elegance with modern convenience in all aspects of your shopping experience. Our policies reflect the same sophistication and attention to detail that defines our collections.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for users who are at least 18 years old or accessing with parental/guardian consent. By using our site, you warrant that you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and product designs, is the property of Plain Midis Store and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Conduct

You agree to use our website lawfully and not to:

  • Use the site in any way that causes damage or impairs accessibility
  • Engage in any data mining, harvesting, or similar activities
  • Attempt to gain unauthorized access to our systems
  • Use false or misleading information when making purchases

2. Products and Services

2.1 Product Descriptions

We take great care to accurately describe our products, including:

  • Dresses (Day, Maxi, Midi, Party, Shirt, Short, Wrap)
  • Accessories (Bags, Gilets, Gloves, Hair Accessories, Hats, Scarves, Wraps)
  • Gift & Home items
  • Sarongs and Beach Cover Ups
  • Tops and Skirts

However, slight variations in color or texture may occur due to monitor settings. If you have specific questions about a product, please contact us before purchasing.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you promptly.

2.3 Non-Returnable Items

For hygiene reasons, the following items cannot be returned:

  • Gift & Home items
  • Hair Accessories
  • Gloves
  • Items marked “Final Sale”

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase, which we accept by processing your payment and dispatching your items. We reserve the right to refuse any order for any reason.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We occasionally run promotions which may affect pricing. Prices are subject to change without notice.

3.3 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You warrant that the payment information you provide is accurate and that you are authorized to use the payment method.

3.4 Order Processing

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered within 10-15 business days after dispatch
  • Free Shipping: For orders over £50 via EMS, delivered within 15-25 business days after dispatch

4.2 Delivery Areas

We deliver worldwide excluding some Asian regions and remote areas. International customers are responsible for any customs duties or taxes imposed by their country.

4.3 Delivery Issues

If your package is lost or significantly delayed, please contact us at [email protected]. We will assist in tracking your package or processing a replacement where appropriate.

5. Returns and Exchanges

5.1 Return Policy

We accept returns and exchanges within 15 days of receiving your order. Items must be:

  • Unworn, unwashed, and in original condition
  • With all tags attached
  • In original packaging
  • Accompanied by proof of purchase

5.2 Return Process

To initiate a return:

  1. Email [email protected] with your order number and return details
  2. Wait for our approval and Return Authorization Number
  3. Ship your return to: Plain Midis Store Returns, 82 Fitzgerald Way, Salford, GB CH5F 3MD

5.3 Refunds and Exchanges

Refunds are processed to your original payment method within 5 business days of receiving your return. Exchanges are shipped within 1-2 business days after return approval. Customers are responsible for return shipping costs unless the return is due to our error.

6. Liability and Disputes

6.1 Limitation of Liability

Plain Midis Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the purchase price of the product in question.

6.2 Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

6.3 Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified terms.

7. Customer Service

Our customer service team is committed to providing elegant solutions to any concerns. For assistance with orders, returns, or general inquiries, please contact us at:

Email: [email protected]
Address: 82 Fitzgerald Way, Salford, GB CH5F 3MD

We aim to respond to all inquiries within 24 hours (excluding weekends).

At Plain Midis Store, we’re committed to making your shopping experience as refined and effortless as our collections. Thank you for choosing us for your wardrobe essentials.